IT Support Engineer

Pulse IT Recruitment Ltd Careers

Screened

Southampton

£18,000 - £32,000/annum

Posted 4 weeks ago

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About the role

IT Support Engineer (2nd/3rd Line)

Southampton

£27,000 - £38,000 Plus benefits

Are you an experienced IT Support Engineer with experience in working within an (ideally) MSP (Managed Service Provider) environment looking for a role where your expertise will make a meaningful impact?

Do you thrive in a fast-paced, client-focused MSP environment, juggling projects, escalations, and mentoring with calm confidence?

If so, you may be exactly who we’re looking for.

My Client is seeking a highly capable, hands-on IT Support Engineer to join our dynamic service team. This role is central to delivering the excellent service we’re known for—supporting diverse client environments, deploying cutting-edge solutions, and leading technical improvement.

About the Role

As a Support engineer, you’ll own escalated incidents, deliver technical projects, and guide both clients and colleagues toward robust, modern solutions.

This is a varied role covering a broad set of technologies across multiple industries, including legal, logistics, manufacturing and professional services.

Key Responsibilities

• Work actively on the helpdesk & (when needed) on client site

• Problem Solve all IT hardware & software issues for external clients

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About this listing

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