Retail Manager

General Manager York | £37,000-£40,000 + 10% Bonus + Excellent Benefits Retail, Hospitality & Hotel Managers - Ready for a New Challenge? You've built your career leading teams, delivering exceptional customer experiences and running fast-paced operations. Now you're looking for something different. We're recruiting on behalf of a premium, customer-focused organisation seeking an ambitious General Manager to take ownership of a busy operation in York. This is a fantastic opportunity to use your leadership and operational experience in a completely different environment, offering genuine career progression and a better work-life balance than many retail and hospitality management roles. The Role You'll be responsible for leading the day-to-day operation, developing your team and ensuring an outstanding customer experience. Key responsibilities include: Leading, coaching and motivating a high-performing team Delivering exceptional customer service and operational excellence Driving performance, standards and compliance Creating a positive, engaging team culture Taking ownership of daily operations and solving challenges as they ariseWho We're Looking For We're keen to hear from experienced managers from: Retail Hotels Hospitality Leisure RestaurantsWhether you're currently a Store Manager, Hotel Manager, Duty Manager, Operations Manager, Restaurant Manager or similar, we'd love to hear from you. You'll be a hands-on leader who enjoys developing people, thrives in a fast-paced environment and takes pride in delivering outstanding service. What's On Offer? £37,000-£40,000 basic salary 10% annual bonus Excellent benefits package Better work-life balance than many retail and hospitality roles Genuine career progression A varied leadership role where no two days are the sameIf you're ready to take your management career in a new direction while using the skills you've already mastered, we'd love to hear from you