About the role
Job DescriptionThe Private Banking Executive (PBE) will primarily focus on providing pro-active support to one to two Private Bankers and their portfolio of clients. They will support Private Bankers (PB) with client acquisition and retention via client contact, but will primarily provide support in the preparation of lending proposals. The PBE will act as a proxy for the PB, representing them in meetings or communications.To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers and to comply with the FCA and PRA's Conduct Rules.Key Responsibilities:Client service and Sales supportMain point of contact and accountability for clients in respect to their day-to-day bankingBuilding and monitoring client relationshipsSupporting Private Bankers in developing, growing and retaining their portfolio of HNW Clients, ensuring a quality of service is provided at all times.Will be competent at identifying new sales opportunitiesUndertake proactive client calls and ensue PB’s follow up on all client leads and facilitate client meetingsPreparing full client briefs and research for private bankersSupport Insights for Action survey scores (following up insights for action raw data) ensuring interaction is positive experience and expectations are managed and met at all times (where responses are negative that, that these are doubt with effectively and efficiently)Manage account maintenance procedures – including account opening and account closingInitiate, discuss and complete Credit Applications on behalf of Private Bankers Monitor the return of Facility letters, and completion of LMF/interest rate/fee formsMonitor, prepare and/or carryout annual credit reviewsComplete shadow postings of a daily basisMonitor, prepare and/or complete annual client reviews – maintaining client files in the processGeneral AdministrationPreparing client communicationsPreparing account opening formsResponsible for keeping client records updatedInstigating and maintaining client filesPrivate Banker’s organisationOrganising, maintaining and coordinating diaries for the Private Bankers (including future planning of meetings, meeting preparation, planning for issues)Organise travel schedules Support the bank’s Change & innovation agendaComplete user acceptance testing of technology updates, new functionality & systems used in front office as required Input to change projects to give ideas, input and requirements as requiredRiskComplete compliance regulatory exams, adhering to both legal and regulatory requirements Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.Key Interfaces:Take ownership and support other PBE’sPrivate Banking TeamsWealth Management TeamsCreditMaintain excellent relationships with Operations, Treasury and ComplianceOther Operations Teams, including Banking Ops, Credit OpsPerson SpecificationKnowledge / Experience/Skills:Front office experience is required A good understanding of HNW segment and marketDetailed and demonstrable technical knowledge around all areas of LendingDetailed knowledge of regulatory requirements covering money laundering and criminal activityStrong interest in financial marketsKnowledge of wealth management in banking productsMulti-tasking capabilityAbility to work under pressure with a heavy workloadA good understanding of Banking Systems and be IT literate, and a high understanding of Microsoft officeStrong written and verbal communications skills are essential for this roleExcellent time management and organisational skillsQualifications:You should be working towards or already hold a valid professional qualification in CeMAP (or equivalent)Competencies:Performance FocusClient FocusWorking ProactivelyCommunication & Confidence About UsLife, Work and BenefitsArbuthnot Latham is committed to equal-opportunities for all staff and candidates. We embrace inclusion & diversity and understand why they are critical for the success of our business and people.Agile workingCompetitive salary, pension & holiday allowanceBUPA Health cover4x Life AssuranceIncome Protection schemeDiscretionary bonusMarket leading maternity/paternity and menopause policiesFlexible benefitsLocation:LondonAdvertising End Date:Not Specified
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