Lead Research Operations Manager

Our Central Government client are seeking a Lead Research Operations Manager on an initial 6 month contract.

You may come from a Research Operations or user research background. Most importantly, you will have experience in proving research operations and enabling teams to deliver user-centered work at pace, with a proven track record of delivering impactful outcomes.

You will bring a strong understanding of user research practice, ensuring that any operational improvements are grounded in the needs of researchers and support effective collaboration.

You will demonstrate:

• Proven experience leading systemic change in Research Operations, shaping strategy and driving improvements that scale high-quality, user-centred research across teams

• A strong understanding of Research Operations in agile environments, including participant recruitment, tools, governance, and knowledge management

• Solid grounding in user research methods and practice, enabling you to design and embed operational approaches that work effectively for research teams

• Experience identifying and resolving operational blockers to improve delivery speed and effectiveness

• Strong delivery, prioritisation, and stakeholder management skills

• Experience working with research governance and GDPR, with the ability to balance pace with appropriate rigour

• Experience working with suppliers, recruitment agencies, or research platforms

• A pragmatic, outcome-focused mindset, with the ability to implement improvements quickly and effectively

NB; Active SC/recently lapsed SC required for this assignment.

To apply, please submit latest CV

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