French or German speaking Customer Service Administrator

FRENCH SELECTION (FS) French or German speaking Customer Service Administrator Location: Burnley Office Based Role Salary: £27,000 per annum plus bonus Ref: 8230CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8230CS The company: A long-standing British manufacturer with international operations and a key focus on sustainability. Main duties: To provide outstanding customer service to clients and support the Export department. The role: - Respond to customer enquiries in a timely manner to ensure any issues are resolved - Provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend. - Process orders through the system and follow up as necessary - Provide customers with export support in regards to lead times and delivery information - Support internal departments with product or stock information - Ensure customer information is recorded accurately and update on the system when necessary - Monitor outstanding orders and follow up accordingly The candidate: - Fluent in either German OR French to business standard - Essential - Previous customer service experience - Essential - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: £27,000 per annum plus bonus French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic