Franchise Business Development Manager

Franchise Business Development Manager South East/Greater London £58k - £65k depending on experience We are looking for a commercially driven Business Development Manager to act as the key link between Franchise Business Owners and Head Office, supporting sustainable growth, profitability, and operational excellence across an established franchise network. You will work closely with Franchisees from onboarding and launch through to ongoing development, helping them maximise performance, achieve financial targets, and operate in line with company standards and brand values. Key Responsibilities * Drive Franchisee growth through performance analysis, business planning, and KPI management * Support profitability through financial insight, P&L review, and operational efficiency improvements * Coach and mentor Franchise Business Owners to maximise business performance * Identify and manage underperformance with proactive turnaround planning * Support new Franchisee onboarding, training, and launch activities * Ensure compliance with company standards, systems, and governance * Collaborate with Marketing, Finance, Operations, and Brand Leadership on strategic initiatives * Champion continuous improvement and best practice across the network About You You will be a strategic and commercially minded professional with strong analytical and relationship-building skills. You’ll be confident influencing stakeholders, solving problems, and working autonomously in a fast paced environment. Essential Experience & Skills * Proven background in Business Development, Sales, or Commercial Leadership * Strong business planning, performance management, and data analysis experience * Commercially astute with solid P&L knowledge * Experience working cross functionally with Operations, Finance, and Marketing teams * Proficient in CRM systems, Excel, Teams, and PowerPoint * Full UK driving licence Desirable * Experience within a franchise environment * Experience in drainage or related service industries If you are passionate about developing businesses, coaching others, and driving commercial success while protecting brand standards, we’d love to hear from you