Customer Service Executive

Customer Service Executive Hourly Rate: £14.36 per hour
Hours: Monday–Friday, 8:00am–4:30pm
Lunch: 1-hour unpaid lunch break
Overtime: Saturday overtime once per month when fully trained, paid at 150% (£21.54 per hour)
Contract: Temp to perm opportunity for the right person
Location: Wolverhampton

Pertemps Wolverhampton are currently looking for a Customer Service Executive to join a busy waste removal company.

This is a great opportunity to join a small, friendly team of 12 people based in an office environment. We are looking for someone who will be a great addition to the team.

We are looking for someone who is professional, hardworking,confident, with excellent people skills and the ability to work well in a busy customer service environment.

The RoleYou will be responsible for providing excellent customer service and dealing with a variety of customer enquiries, including:

Handling customer service calls relating to waste removal

Taking bookings

Dealing with pricing enquiries

Handling general enquiries and customer queries

Resolving complaints and disputes

Dealing with trade waste contracts and related calls

Responding to emails regarding bookings, enquiries, queries and disputes

Providing a professional, helpful and efficient service to customers

About YouWe are looking for someone who:

Has excellent customer service and communication skills

Is professional, hardworking and reliable

Has a confident and professional approach when dealing with customers

Has good people skills and enjoys working as part of a small team

Is comfortable working in a busy customer service office

Is confident speaking to customers over the phone and responding to emails

Doesn't mind working in a waste removal environment

Temp to PermThere is potential for the position to become permanent for the right person.

If you are confident, hardworking, professional and enjoy working with people in a busy office environment, we would love to hear from you.

Pertemps Wolverhampton