Helpdesk Administrator

Helpdesk Administrator Required - Orpington We are looking for an organised and proactive Helpdesk Administrator to join a busy building maintenance team based within a hospital environment in Bromley. This is a fast-paced, busy role, within a noisy enviornment. You'll be the first point of contact for maintenance requests, ensuring work orders are logged, allocated within the team correctly and tracked through to completion. Plus ad-hoc duties to support the maintenance team Key Responsibilities: Logging reactive and planned maintenance jobs Coordinating engineers and subcontractors Updating CAFM/helpdesk systems accurately Monitoring job progress and chasing outstanding works Liaising with hospital staff, engineers, and contractors Producing reports and maintaining maintenance records Requirements: Previous helpdesk or facilities administration experience Building maintenance, FM, or property services background preferred Experience working with CAFM systems Strong communication and organisational skills Ability to work efficiently in a busy and demanding environment Good IT skills, including Microsoft Office What We're Looking For: A reliable, customer-focused administrator who thrives under pressure, can prioritise workloads effectively, and enjoys working as part of a team supporting critical facilities within a healthcare setting. For more details or to apply, please contact Liam Hargate at Coyles