Claims Adjuster - Financial Lines

Edenbrook

Screened

London, City of London

Posted 2 days ago

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About the role

Manage claims efficiently from notification to settlement, ensuring swift turnaround times and consistently high service standards
Negotiate with insurers and markets to achieve optimal outcomes and support long-term client retention
Provide clear, timely and accurate claims advice to clients as required
Ensure the accurate and timely processing of all claims documentation and respond to enquiries relating to claims handling
Oversee the secure, efficient and auditable handling of client monies, proactively managing claims payments
Maintain and update internal systems to ensure accuracy, compliance and audit readiness
Liaise closely with placing teams and other internal stakeholders to ensure overall client requirements are met
Prepare and analyse claims statistics for internal reporting and external stakeholders
Build and maintain strong relationships with clients and market contacts
Perform quality control checks on all claims documentation to ensure accuracy and compliance
Adhere fully to internal policies, procedures and xwzovoh training requirements, including those relating to compliance, legal and financial crime regulations
Comply with all external rules and regulatory requirements relevant to the role, including applicable market and regulatory standards
Promote company values and contribute positively to the organisation’s reputation within the market

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