About the role
prosource.it invites a UX Lead / Manager to shape and mature user-centred design across major programmes. You will define standards, frameworks and ways of working to build a new UCD capability from day one, guiding research, service design, accessibility, and usability across the organisation.
The role blends strategy with hands-on delivery, mentoring a growing UX function and embedding UCD in delivery while collaborating with Change Management.
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