Customer Support Engineer - Test Systems

Our client, an international engineering and technology organisation within the aerospace sector, is seeking a practical and customer-focused Customer Support Engineer - Test Systems to support a major customer site near Cheltenham. This permanent role involves hands-on technical support for automated test systems, fault diagnosis, equipment modification and ongoing service improvement, with occasional travel to UK and European locations. Key Responsibilities: Act as the primary day-to-day technical representative at the customer site Provide first-line support for automated test systems and associated electrical and electronic equipment Investigate faults, performance issues and operational challenges, escalating complex matters where specialist support is required Diagnose electrical and electronic faults to module level, with component-level investigation where appropriate Carry out wiring, looming, crimping, terminating, soldering, repair and rework activities Interpret electrical schematics, wiring schedules, system diagrams and engineering drawings Use test equipment such as digital multimeters, oscilloscopes and LCR meters to support diagnosis and calibration Undertake basic mechanical modifications and fabrication work, including panel modifications and equipment repairs Build effective relationships with engineering, production, maintenance and operational teams Identify recurring faults and recommend improvements to equipmen...