General Manager Food & Beverage

What we do Forza Restaurants operates unique dining establishments that celebrate Italian cuisine and social dining experiences. With locations in Peckham SE15, the National Theatre SE1, and Soho, we are best known for our “drink, snacks & views” concept Forza Wine, and the now retired original concept Forza Win. Our venues are popular for their vibrant atmosphere, quality ingredients, and dedication to exceptional hospitality. We make delicous food and delicious drinks, served by friendly people who we look after. The company is independently run and we treat our team in the same way as we do our food and wine - with love and respect. The opportunity to join our original Forza Wine as General Manager is a rare one. It's the home of so much of how we operate across the business and is the creative hub; from cocktails to our food to the wine list to events, there's so much scope to flex your skillset and passion.   Management  ◆ Leading and developing staff culture alongside Head of People  ◆ Understanding the needs of the business and showing creativity in driving sales all year round alongside Brand Manager  ◆ Rota admin and publication alongside management team ◆ Licensing legislation, maintaining local and government authority regulation, understanding licensing and regulations and ensuring objectives are upheld by all  ◆ Recruitment, appointment and training staff with support from Head of People  ◆ Monitoring the condition of the building and liaising with Restaurant Support Team ◆ Service  ◆ Spearheading cross-training between departments and involving all staff in product specific sessions  ◆ Leading floor service – standards, speed, communication and ensuring team leaders are briefed and trained to deliver the same high standards  ◆ Leading on guest journey – from the minute the customer engages with us (instagram, res system – phone/online, in person, actual restaurant experience, post dining feedback)