About the role
Responsibilities
- Transform enquiries into successful events, confidently upselling all the incredible facilities at The Celtic Collection
- Use expert sales techniques to achieve the highest possible rates and occupancy, exceeding expectations at every turn
- Deliver outstanding guest service, ensuring every interaction is seamless, engaging, and tailored to client needs
- Work with our cutting-edge booking systems, maintaining precision and a keen eye for detail
Benefits
- Access to career development training from day one
- Discounts on food & beverage and hotel stays
- Discounted leisure membership
- Free GP virtual appointment service
- 24/7 wellbeing helpline
- NEST pension scheme
- Social Club
- Staff appreciation events
- Monthly and end-of-year awards
Skills & Qualifications
- Outstanding interpersonal skills and a warm, engaging telephone manner.
- A strong ability to build rapport and confidently explain all product options within The Celtic Collection.
- A positive attitude, a keen eye for detail, and IT literacy (experience with Opera is a plus!).
- A talent for multitasking, balancing professionalism with a sense of fun.
- Proven experience in a similar sales or hospitality role.
About this listing
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