Client Service Account Handler

Own

your

accounts . Shape

client

delivery . Make an impact in retail. Due to growth, we're looking for

Client

Services Account Handlers to join

our

team in Bristol. At eXPD8, you'll work

with

leading

brands and major UK retailers, turning

client

objectives

into flawless in-store

execution . As a

Client

Services Account Handler, you'll take ownership of

your

accounts , using data, planning, and strong

relationships

to bring campaigns to life. Named one of the

Financial Times Best Employers 2025 & 2026 , we operate across Books, Entertainment, Fashion, Grocery, Health & Beauty, Beers, Wines & Spirits, Toys and more. We pride ourselves on delivering

exceptional

service while creating a

supportive ,

inclusive

workplace for

our

people. About the role: This is a key role within

our

Client

Services team,

responsible

for managing

client

accounts

end-to-end and ensuring campaigns are delivered

effectively

through

our

field teams. You'll take ownership of

your

accounts , translating

client

requirements

into clear plans,

actionable

insights, and successful in-store

execution . Location:

Hybrid – 2 days in

our

Bristol Head Office, 3 days working from home Benefits: Health cash plan (24-hour GP, counselling, dental,

physiotherapy , and more) Buy and sell holiday scheme Your

eXPD8

anniversary

day off each year Life insurance Immediate access for you and

your

family to

GroceryAid Access to eXPD8 Rewards

with

competitions

and incentives Unlimited

refer-a-friend

scheme Personal

development

and progression

opportunities

with

access to over 400 learning resources How you'll deliver excellence: Take full ownership of

client

accounts , ensuring campaigns are delivered to brief and on time Analyse

client

data to

identify

trends, insights, and

improvement

opportunities Build accurate, tailored reports that tell a compelling performance story Use data to influence

decisions

and enhance campaign outcomes Build strong,

trusted

relationships

with

clients Proactively manage

client

requests and

expectations Support

and contribute to regular

client

review meetings Identify

challenges

early and implement effective solutions Continuously

refine processes to improve

delivery

and performance Create clear, detailed instructions for field teams to execute

activity

successfully Develop and manage project plans that align

with

client

expectations

and

operational

delivery What makes you excellent: Previous

administration

and

client

account handling experience Ideally, experience in or knowledge of retail IT literate

with

proficiency

in the Microsoft Office suite,

particularly

Excel and PowerPoint Highly organised,

with

the

ability

to manage multiple

priorities

and deadlines Confident

communicator

with

excellent written and verbal skills Analytical

mindset,

with

the

ability

to translate data into insights Genuine interest in retail and in-store

execution Comfortable

engaging

with

clients to uncover needs and build

relationships Experience working

with

UK-based clients Able to commute to Bristol as required

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