Head of Operations - Hospitality

Operations Executive
Linlithgow | Hybrid Working
9am-5pm Mon-Fri
Enjoy building relationships, improving processes and making things happen?
We're looking for an Operations Executive to join a growing organisation where you'll play a pivotal role in delivering exceptional experiences, supporting business growth and ensuring operations run seamlessly.
You'll become a central part of the business, working closely with clients, stakeholders and colleagues to coordinate programmes, enhance processes, manage key systems and drive operational excellence.
As Operations Executive, you'll sit at the heart of the organisation, supporting the successful delivery of training and study programmes while creating an outstanding experience for clients and stakeholders alike.
Coordinating training, content updates, reviewing materials for accuracy and quality, and uploading documentation and resources to ensure clients have access to relevant, up-to-date information throughout their journey with the business.
Building strong relationships with clients and acting as a trusted point of contact
Delivering virtual onboarding and training sessions to help clients confidently navigate and use company systems
Reviewing documentation and content to ensure accuracy and attention to detail
Proud of the quality and accuracy of their work
This is an opportunity to join a business that values initiative, collaboration and continuous improvement.
Hybrid working arrangement: office-based Monday to Thursday, with home working on Fridays. Following successful completion of the 3-month probation period, employees will also have the option to work from home on Thursdays.
Ongoing development and long-term career potential
Excellent benefits package on completion of probation
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