BAR MANAGER - Harrogate

BAR MANAGER - Harrogate

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

Providing a friendly, courteous and professional service at all times

Manage and provide direction to all bar employees during shifts

Ensure each guest receives impeccable service

Lead the creation and implementation of new cocktails

Ensuring consistent, high quality beverages are served to the guests

Delegating tasks and checking their execution

Possessing a depth beverage knowledge such as wines, cocktails and spirits

Monitoring inventory of beverages to ensure adequate stock

Meeting sales, profitability and payroll targets

Undertake monthly stock takes and oversee the ordering of stock

Fully manage the recruiting training

Dealing with guests' feedback and providing solutions to complaints

Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings

Key Skills, Qualities & Experience

Hands on approach to work, always being productive and looking to improve

Have a real flair and passion for service and working with quality products and interesting drinks menus

Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues

Enthusiastic, quick thinking and welcoming personality

A great knowledge of food and wine

Ability to mentor and supervises a junior staff

Ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery

Detail orientated and drives standards

Possess a positive attitude and a desire to learn

Ability to meet deadlines and work under pressure

Friendly, courteous and helpful with excellent communication skills

Motivated to go the extra mile for guests and colleagues

Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team

Benefits

We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:

Tips typically over 200 per month ( 3,400 per year)

Complimentary bespoke uniform and chef whites

Complimentary meals whilst on duty

Refer a Friend bonus - Earn up to 1000

Holiday Buy/Sell Scheme

Complimentary employee car parking

Complimentary state of the art onsite gym - with personal trainer support

31 days annual leave (including bank holidays) increasing with service

Professional development opportunities at all levels

Reimbursement on work shoes, sight tests and professional memberships

Modern and spacious discounted live in accommodation for eligible roles

Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.

We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.

Employee Assistance Programme helpline and online support, along with wellbeing champions onsite

Team Member of the Month Awards

Discount on Grantley Halls Restaurants, Spa products and Gift Shop

Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels

Cycle to work scheme

Access to Stream, allowing you to instantly access your wages

Simplyhealth - Health cash plan