Generic Housing Officer

Dawson Jones Recruitment is recruiting an experienced Housing Officer for an initial three-month temporary assignment based in Leeds.

This is a varied, frontline housing management role offering hybrid working, with responsibility for delivering an effective, customer-focused service to tenants and residents.

The successful candidate will manage a range of tenancy and estate management responsibilities, including anti-social behaviour, rent arrears, void properties and lettings.

Key Responsibilities

• Deliver a comprehensive tenancy and estate management service, acting as a key point of contact for tenants.
• Manage tenancy-related issues, including breaches of tenancy, neighbour disputes, nuisance and anti-social behaviour.
• Manage void properties and lettings, including allocations, tenancy sign-ups, transfers, mutual exchanges and decants.
• Assist with rent arrears management, including appropriate tenancy enforcement action.
• Conduct tenancy visits and tenancy health checks, identifying and addressing any concerns.
• Liaise with maintenance teams regarding repairs, property conditions, rechargeable works and relet requirements.
• Work closely with local authorities, support agencies and other external partners to resolve housing-related issues.
• Ensure tenants understand their te...