About the role
Facilities Coordinator
Bristol
£30,000-£35,000
40 hours per week, Mon to Fri
Great benefits package
We are looking for a proactive and organised Operations & Facilities Coordinator to join a growing Facilities Management business in Bristol.
This varied role combines customer service, reactive facilities coordination, sales support, tender administration, and business development.
You will work closely with customers, engineers, subcontractors and suppliers, while also supporting the company's sales pipeline and helping identify new business opportunities.
Key Responsibilities
- Act as the first point of contact for customers by phone and email.
- Coordinate reactive maintenance jobs and ensure SLAs are met.
- Liaise with engineers, subcontractors and suppliers.
- Obtain quotations and raise purchase orders.
- Prepare customer quotations and sales invoices.
- Keep customers updated throughout the job process.
- Support tenders, sales enquiries and new business opportunities.
- Maintain CRM systems, job records and sales pipelines.
- Research and identify potential new customers.
- Use LinkedIn and other platforms to support lead generation.
- Identify opportunities to upsell and cross-sell services.
- Support the company's LinkedIn and digital presence. ...
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