Guest Experience Duty Manager - Front Office Leader

Mount Royal Hotel Edinburgh, part of The Unlimited Collection, is seeking a Duty Manager to lead the Front Office team and ensure exceptional guest experiences. You will support the Assistant Front Office Manager, manage shifts, handle guest inquiries, and uphold service standards across check-in, check-out, and safety procedures.

The successful candidate will bring proven supervisory experience in a four‑star hotel, strong communication skills, and a proactive approach to problem solving to