IT Programme Manager

IT Programme Manager £70,000 Hybrid (Taunton 3 days/week) Our client is looking for an IT Programme Manager to lead the delivery of major IT and business change programmes for a well-established not-for-profit organisation making a genuine difference in the sector it serves. Every project you deliver here translates directly into a better experience for the people the organisation supports. Reporting to the Head of IT and leading a small project management team, you'll be the driving force behind the design, delivery and rollout of IT solutions across the business. You’ll be working hand-in-hand with internal teams, business stakeholders and third-party providers to make sure change actually lands. What you'll be doing * Owning delivery of the IT programme and portfolio that underpins the organisation's strategic direction * Leading process mapping and requirements gathering with business experts, translating complex needs into clear, actionable project and programme deliverables * Managing the resolution of design and technical issues through close collaboration with project teams and end users * Ensuring new systems and processes integrate smoothly with existing ways of working, minimising disruption to frontline services * Building a highly engaging, service-focused culture across the IT team and the wider business * Managing, coaching and developing your direct reports, including performance, absence and PDRs * Setting the standard for project governance, best practice and continuous improvement What we're looking for * Proven experience delivering IT software project implementations, system configuration projects, business change and system rollouts * Strong grounding in standard project methodologies - PRINCE2, Waterfall, DevOps and Agile * A confident, credible leader who can manage a matrix team, influence at all levels and hold their ground on what matters while staying flexible on the rest * Experience managing project scope, change control and stakeholder expectations, including with resistance to change * A track record of working with detailed specifications - data requirements, process flows, user interface changes and user stories * Excellent written, verbal and interpersonal skills, with the analytical rigour to match * PRINCE2 Practitioner, APM or PMP desirable but not essential What's in it for you * £70,000 salary, permanent role * 25 days' holiday plus bank holidays, rising with length of service * 5% matched pension contribution * Private healthcare and life cover * Access to early wage access via a wage streaming benefit * Discounts across thousands of retailers through a dedicated rewards platform * A genuine investment in your development, including access to an online learning platform * Employee Assistance Programme This is a role for someone who wants their programme management skills to count for something beyond the balance sheet - helping a not-for-profit organisation deliver on its ambition to be the provider people choose