Assistant Production Manager

Our client based in Keighley is looking to recruit an Assistant Production Manager on a full time, temporary to permanent basis. Duties will include: * Act as SME (Subject Matter Expert) for the Service, repair and testing of medical devices and associated accessories. * Liaise with the Production Manager and agree schedules regarding: * Servicing/Testing of medical devices on site and in Hospitals. * Servicing/Testing of Veterinary Equipment at Vet Practices * Manufacture of Key Fill Bottle Adapters and Compatibility Blocks and other associated accessories. * Plan and direct the activities of the servicing team regarding service, maintenance, repair, and test tasks, tying workflow to agreed schedules. * Diagnose errors or technical problems and determine proper solutions. * Investigate customer complaints and determine the cause of such complaints. * Follow the company’s filed procedures and protocols. * Cooperate with technical, quality and customer service teams and share information across the organisation. * Comprehend customer requirements and make appropriate recommendations. * Build positive relationships with customers * Act as deputy Quality Management Representative when necessary * Understand the requirements of the QMS and ISO 13485:2016, and ISO 14971:2019. * Ensure direct reports understand the requirements and importance of the QMS and ISO 13485:2016. * Carry out internal audits in conjunction with the Quality Manager * Identify training needs of Service Technicians and other workshop staff * Perform training for Service Technicians and other workshop staff * Perform annual competency checks for Service Technicians * Review Service Manuals and other relevant procedures & documentation on a regular basis to ensure that the correct information for the servicing, repair and testing of the medical devices is correct at all times.. Requirements: * HNC/BSc Mechanical Engineering or equivalent experience * Mechanical knowledge relevant to servicing equipment and assembly processes. * Excellent organisational skills with the ability to manage multiple priorities effectively. * Strong leadership qualities with experience in team management and development. * Knowledge of quality control standards and regulatory compliance requirements in relation to ISO 13485:2016. * Previous experience working with medical devices would be highly beneficial but not essential for the role Pay: £35,000 -£40,000 per year depending on experience. Hours of work: Monday - Thursday 07:00-15:00 Friday 07:00-11:00