Coffee Field Service Engineer

Coffee Field Service Engineer – London Are you passionate about great coffee and quality engineering? Ready to join a growing technical team supporting premium commercial coffee equipment across London? This is an exciting opportunity for an experienced Coffee Field Service Engineer to work across a varied customer portfolio including cafés, offices, hospitality venues, and commercial sites throughout Central London. ☕ The Role As a Coffee Field Service Engineer, you’ll play a key role in ensuring commercial coffee equipment operates at peak performance across your designated area. This is a hybrid field-based position combining travel across London with hands-on engineering support on customer sites. While operating within Central London, much of the role will involve working on foot between nearby customer locations. Your responsibilities will include: * Servicing, repairing, and diagnosing faults on a range of commercial coffee machines * Carrying out installations, site surveys, and equipment upgrades * Managing jobs through an ERP scheduling system * Delivering a professional and customer-focused service experience * Communicating effectively with customers and the internal support team * Maintaining tools, stock levels, and service documentation * Proactively identifying and resolving potential issues before breakdowns occur You’ll be trusted to manage your own workload, work independently, and maintain high service standards throughout your route. 🔧 What You’ll Bring * 1–2+ years’ experience repairing commercial coffee machines (traditional and bean-to-cup) * Strong fault-finding and diagnostic capabilities * Experience calibrating grinders and optimising extraction * Multi-brand coffee machine experience highly desirable * Excellent communication and customer service skills * Self-motivated with strong organisational abilities * Comfortable working independently in a field-based environment * Good Maths & English skills * Passion for coffee and pride in delivering high-quality work 🎁 What’s On Offer * £36,000–£42,000 basic salary depending on experience * Hybrid working structure * Company van provided * Mileage and travel expenses covered * Company pension * Life insurance * Full specialist tools provided * Stable long-term opportunity with progression potential 🚀 Why Join? This is a fantastic opportunity to join a forward-thinking business within the coffee industry, offering autonomy, variety, and exposure to a wide range of premium equipment and customer environments. You’ll work across some of London’s busiest commercial locations, combining technical expertise with customer interaction in a fast-paced and rewarding field role. ✅ Apply Today If you’re an experienced Coffee Machine Engineer looking for your next opportunity within a supportive and growing business, we’d love to hear from you. Join a company where your technical expertise genuinely makes a difference every single day