Senior Organisation Designer

As a Senior Organisation Designer, you will be reporting to a Lead Organisation Designer and support the Head of Practice to lead a stable and knowledgeable practice.

Please ensure you read the below overview and requirements for this employment opportunity completely.
On client projects, your expertise means youll manage or maintain the quality of the design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams.
Youll support running the practice effectively as a line manager and mentor.
About You
Responsibilities Support the Lead, Project Director, partner or sponsor to deliver successfully on a client project
Support delivery colleagues in raising issues quickly
Confidently communicate the value of organisation design and user-centred design approaches in digital design
Support business development activities led by others such as bids and client pitches/presentations.
Adapt rapidly to constructive feedback
Comfortable having difficult conversations with others about project scope, risks and challenges
Contribute actively to Community of Practice activities through sharing your work, knowledge and approaches and help to define best practices to improve consistency of delivery
Stay up-to-date with the latest industry trends and technologies, and share this knowledge with others
Line manage others in your practice and escalate emerging issues to colleagues quickly
Adapt your approach depending on a clients organisation cultures, design maturity and appetite for change.
Foster a culture of collaboration and continuous improvement on teams and across TPXimpact
Line manage other designers in your practice and coach client teams
Technical skills Be able to understand and map complex organisation relationships, influences, dependencies, patterns, dynamics
Have experience independently developing or co-designing governance processes
Have experience developing target operating models
Have experience developing change management strategies and plans to support organisational initiatives and projects.
Have experience of co-developing and managing risk registers
Have experience of monitoring and evaluating the effectiveness of change management initiatives over time
Have experience of co-designing approaches to help stakeholders understand how services might be improved through change programmes and transformation initiatives
Create visual and engaging artefacts to communicate experiences, problems, opportunities and ideas
contribute to project backlogs using working in the open approaches and agile ways of working
support the design of inclusive and accessible products and services
Experience of working with technology and change specialists in technical and complex programmes of work that includes alpha, beta live phases of services
Behaviours and PACT values Purpose: Youll be highly values driven, recognising that our clients needs are paramount. Youll be able to approach client engagements with professionalism, creativity and flair, whilst balancing our commercial and operational needs. Youll work to ensure we have clear processes and guardrails in place to deliver well through how we organise and operate within our Design functions.
Accountability: When in a leadership position on a client project, youll be accountable for delivering your part of a project on time and under budget and working well with other leaders. Youll set practice standards that align to our DT Ways and Missions. You will lead by example, promoting a culture where quality, client experience and the pursuit of imaginative solutions to client problems is foremost.
Craft: Youll be able to balance multiple priorities while leading high performing teams and through establishing trusted relationships both inside and outside of TPXimpact. As a design or transformational leader who can lead others by example, you will need to navigate ambiguity and use your confidence here to quickly assimilate the direction and approaches that support positive outcomes for our clients and our business.
Togetherness: Youll be able to collaborate effectively with others across TPXimpact. Youll build strong relationships that demonstrate the importance of excellent delivery and client experience as a collective effort, rather than just focusing on your own area of expertise. Youll thrive working with others, providing clarity around vision, objectives and holding high standards for our work through the capabilities your practice holds.
About Us
People-Powered Transformation We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, were creating sustainable solutions ready for an ever-evolving world.
At the heart of TPXimpact, were collaborative and empathetic. Were a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. Thats why we believe in people-powered transformation.
Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.
Benefits Include:
30 days holiday + bank holidays
2 volunteer days for causes that you are passionate about
Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
Life assurance
Employer pension contribution of 5%
Health cash plan
Personal learning and development budget
Employee Assistance Programme
Access to equity in the business through a Share Incentive Plan
Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
Financial advice
Health assessments
About TPXimpact - Digital Transformation
We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.
By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.
We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.
Dont meet 100% of the criteria? xwzovoh We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.