Account Manager-Contract Electronics Manufacturing (CEM)

Job Title: Account Manager – Contract Electronics Manufacturing (CEM/EMS) Location: On Site in Hitchin Salary: £50,000 – £60,000 basic + bonus + benefits The Opportunity We are recruiting for an Account Manager to join a well-established and growing Contract Electronics Manufacturing (CEM/EMS) business. This is a commercially focused role responsible for managing and developing key customer accounts while also identifying opportunities for organic growth within existing relationships. You will operate in a highly technical environment, working closely with OEMs, procurement teams, and engineering stakeholders to deliver tailored electronics manufacturing solutions including PCB assembly and full turnkey services. Key Responsibilities Manage and grow a portfolio of existing key accounts within the CEM/EMS sector Develop strong, long-term relationships with OEMs, procurement, and engineering stakeholders Identify upselling and cross-selling opportunities within existing customers Manage the full account lifecycle, from relationship development through to contract renewal and expansion Work closely with internal engineering, production, and operations teams to ensure customer requirements are met Act as the primary point of contact for key clients, ensuring high levels of service and satisfaction Produce accurate forecasts, pipeline reporting, and account plans Attend client meetings, industry events, and exhibitions across the UK Requirements Proven experience in an Account Management or Business Development role within the EMS/CEM industry (essential) Strong understanding of electronics manufacturing processes and supply chains Experience with PCB assembly (PCBA) and/or turnkey electronics manufacturing highly desirable Demonstrated success in managing and growing key accounts Strong commercial awareness with excellent negotiation and relationship-building skills Ability to communicate effectively with both technical and non-technical stakeholders Full UK driving licence with willingness to travel nationally What’s on Offer Competitive basic salary of £50,000 – £60,000 Uncapped bonus structure linked to performance Opportunity to join a growing and reputable EMS provider Autonomy to manage and develop your own customer base Clear long-term career progression within a technical and expanding business