Business Development Manager - Waste Management

Business Development Manager (South) Field-Based, Permanent SALARY: £55,000-£65,000 (Depending on experience) HOURS: 40 Hours per week REPORTING TO: Managing Director/Brand Leader Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses. This role has a region of franchise business owners that you would be responsible for. As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office. Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network while helping to coach and support the other Business Development Managers, as required. You will partner closely with Franchisees from onboarding through launch and ongoing development, ensuring they operate in line with the business model, achieve financial targets, and continuously improve performance. Profitable, high-performing franchisees aligned to the business model Strong, trusted relationships between franchisees and Head Office Early identification and turnaround of underperforming businesses Consistent use of data, KPIs, and insight to drive decision-making A capable, engaged business development team sharing best practice Franchise Performance & Growth Analyse Franchisee businesses with a strong focus on profit, margin, and efficiency Partner with Franchisees to develop and deliver robust business plans Monitor KPIs, sales pipelines, and operational performance to drive growth Set, review, and support sales, growth, and customer service standards Financial & Commercial Insight Build and review financial models, P&Ls, and performance dashboards Prepare reports for Senior Management highlighting trends, risks, and opportunities Franchise Development & Onboarding Support new Franchisees through training, launch, and early development Proven experience in Business Development, Sales, or Commercial Leadership Strong background in business planning, data analysis, and performance management Demonstrable P&L and commercial acumen Confident using CRM systems, Excel, Teams and Powerpoint Right to work in the UK with full UK driving licence Experience within the drainage or related service industry (Passionate about coaching, mentoring, and developing others and their businesses Committed to helping Franchisees succeed while protecting the brand Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation.