Operational Innovations Director/Senior Manager

Commercial Operations Director Glasgow £85,000 – £90,000 + Car + Bonus We are exclusively partnered with a growing, private equity-backed Facilities Management and engineering services provider to appoint a Commercial Operations Director for their Northern region. This is a key leadership role for someone with a strong FM background, used to managing multi-site service delivery, contract performance and regional P&L within a fast-paced, service-led environment. The business is entering a new phase of growth — moving towards a more structured, KPI-driven FM operation — and needs a leader who can bring rigour, accountability and commercial focus across the region. The Business Minor works and projects Specialist access and compliance-led services With recent private equity backing, the focus is now on: Improving contract performance You will take full ownership of the Northern region, leading two operational hubs (Manchester and Newcastle) with a combined turnover of c.£This is a contract-led, service delivery role, where success will be measured on performance, margin and client satisfaction. Driving contract performance across PPM and reactive services Leading operational teams including Contract Managers, Supervisors and Engineers Strengthening health & safety and compliance culture Managing and developing key client relationships (regional and national accounts) Identifying growth opportunities within existing contracts and new business Newcastle is a well-performing operation, while Manchester presents a clear opportunity to improve performance and drive growth. Proven leadership experience within Facilities Management or building services Strong understanding of SLAs, KPIs and contract governance Experience within industrial environments, logistics or critical estates would be highly advantageous. Join a growing FM business backed by private equity