Key Account Manager -Service (Permanent)

At Reconomy Connect, we’re transforming how businesses think about waste — moving beyond disposal to smarter, more sustainable resource management. We partner with major UK organisations to reduce cost, improve environmental performance, and drive real change, and we’re growing. We’re now looking for a Key Account Manager to take ownership of a high-profile manufacturing client, driving performance, innovation, and long-term partnership value. This is a full-time, permanent position, working Monday to Friday on-site across our Dagenham primarily with occasional travel to our Dunton location. The salary for this role is £35,000 – £40,000, depending on experience, plus a company car and benefits. You’ll be joining a team where career growth is actively supported, with clear progression pathways and opportunities to expand your experience over time. This is more than account management — you’ll own and evolve a strategic client relationship. Lead a flagship client account — ensuring retention, growth, and commercial performance Own service delivery performance, ensuring consistency, quality, and compliance Spot growth opportunities and introduce new solutions that add value Analyse data & MI to drive better decision-making and client insight Continuous service optimisation High retention and growth within the account Experience in account management, contracts, or operational delivery Exposure to waste management and have a solid understanding of this background Strong commercial awareness and problem-solving ability Comfortable working with data, reporting and performance insights Full UK driving licence We’re building something meaningful — and we invest in our people to grow with us. Company car ~ Pension, bonus schemes & referral rewards ~23–25 days holiday + buy/sell options ~ Birthday off Wellbeing & support: Private wellbeing support & counselling Ongoing training and support Exposure to major UK clients and projects Volunteer days & community impact Real employee voice (not just surveys) Strong team culture and support network