Technical Account Manager

Technical Account Manager (Microsoft Technologies)

UK Remote

£50,000 - £60,000

We’re partnering with a growing technology consultancy that’s looking to hire an Account Manager to take ownership of a portfolio of existing clients, focused on relationship management, delivery alignment, and account growth.

This is a UK‑wide remote role , with occasional client interaction and collaboration with internal delivery teams.

The Role

This is a client-facing Account Manager position where you’ll sit between the customer and delivery teams, ensuring strong relationships, smooth project execution, and identifying opportunities to grow accounts.

You’ll manage a small portfolio (6–7 clients) , giving you the space to build meaningful relationships while having a clear focus on quality and long-term value .

You’ll be trusted to:

• Own and develop client relationships across your portfolio
• Identify and drive cross-sell and upsell opportunities
• Support delivery teams to ensure successful project outcomes
• Act as a trusted advisor to key stakeholders
• Take accountability for overall account health and growth

Key Responsibilities

• Manage and grow a portfolio of ~6–7 existing clients
• Act as the primary point of contact for all client interactions
• Build strong relationships with senior stakeholders
• Run regular account reviews and strategic conversations
• Identify opportunities to expand services within accounts
• Collaborate with technical and delivery teams to ensure projects stay aligned to client expectations
• Communicate progress, risks, and outcomes clearly to clients
• Support renewals, proposals, and commercial discussions
• Spot “white space” opportunities to drive long-term account growth

What We’re Looking For

• Proven experience as an Account Manager / Client Manager
• Demonstrated success in growing existing accounts (upsell / cross-sell)
• Comfortable working in a Scale-up environment
• Experience managing multiple clients simultaneously
• Strong stakeholder management and relationship-building skills
• Some project management or coordination experience
• Comfortable working in a client-facing, delivery-linked environment
• Commercial awareness with a consultative approach

Technical / Industry Background

• Experience working within a technology, SaaS, or consultancy environment
• Exposure to the Microsoft ecosystem is highly desirable (e.g. Dynamics, Power Platform, Data, AI)
• Experience working alongside technical teams and understanding delivery processes

To be considered, please respond with your latest CV.