Director, Customer Account Manager

Account Director £50K–£55K Leeds – Hybrid ThePlaceToBe are partnering with a leading integrated agency to find an ambitious Account Director to take the lead on one of their biggest and most exciting clients - a standout name in the health and wellness space while also overseeing a small portfolio of additional accounts. Working across brand communications, retail and marketing, you’ll play a key role as a strategic lead on the account driving both the direction and delivery of work. The agency is known for its creative thinking, collaborative culture, and long-standing client relationships. As an Account Director, you’ll operate as a true strategic partner to your clients, acting as a key communicator and driver on the account. Alongside leading a flagship health and wellness client, you’ll also support and guide activity across additional accounts within the agency. Acting as the senior strategic lead for a key health & wellness client, alongside overseeing additional accounts Leading the strategy and delivery of integrated campaigns across brand, retail, and marketing channels Shaping brand communications, messaging, storytelling, and tone of voice Driving creative thinking from concept through to execution Building strong, long-term client relationships and identifying growth opportunities Acting as a key communicator and driver on the account, ensuring alignment across all stakeholders Collaborating closely with internal creative, strategy, and delivery teams Supporting new business and contributing to wider agency growth You’re a commercially minded Account Director who thrives in a fast-paced agency environment. You enjoy owning key accounts while balancing multiple workstreams and bringing fresh thinking to the table. Proven experience at Account Director level within an integrated or creative agency Strong experience across health & wellness, retail, FMCG, or lifestyle brands Experience delivering integrated, multi-channel campaigns across brand communications and marketing Excellent stakeholder management and communication skills Get in touch for a chat!