Telesales Executive

New Resource Recruitment are currently recruiting for a proactive and customer-focused Telesales Executive on behalf of a highly succesful and growing national business. This is a fantastic opportunity to join a supportive office team within a stable company that works with both domestic and commercial clients across the UK. The business is known for its excellent customer service, strong reputation, and employee-focused culture. If you thrive in a fast-paced environment, enjoy speaking with customers, and have a natural ability to build rapport, this could be the ideal next step in your career. The Role * Making outbound calls to existing, previous and prospective customers * Building customer relationships and identifying sales opportunities * Preparing quotations and following up enquiries * Updating customer records and maintaining CRM systems * Managing incoming email enquiries in a professional manner * Supporting customer retention and account activity * Delivering a high standard of customer service * Assisting with general sales administration duties About You * Previous experience in telesales, sales or customer service * Confident and professional telephone manner * Strong communication and relationship-building skills * Motivated, resilient and target-driven * Good IT skills including Microsoft Office and CRM systems * Strong organisation and attention to detail * Able to manage workload effectively and work independently What’s On Offer? * 22 days holiday + bank holidays * Company pension scheme * Ongoing training and development * Employee wellbeing support programme * Retail discounts & lifestyle benefits * Cycle to work scheme * Free onsite parking * Hybrid working opportunities (subject to business needs) * Friendly and supportive team environment This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency