Customer Service Advisor

Customer Service Advisor 📍 Stafford, ST16 📘 Permanent 🔧 Niche Market – Luxury Motorhomes 💷 Salary: £27,000 + Bonus Structure Tudor Employment Agency is delighted to recruit a Customer Service Advisor for a prestigious motorhome specialist in Stafford. This is a fantastic opportunity for someone with strong customer service experience who wants to grow within a unique, luxury industry. Why Apply? * Stunning facilities & friendly, supportive team * Funded NVQs in Customer Service & Business Administration * Clear progression opportunities * Christmas bonus & company party * Free use of company motorhome for leisure trips * Weekly Friday jacket potato lunches * Healthcare (optical & dental) + life insurance * Competitive pension * Performance-related bonus About the Role: * Act as the customer’s main point of contact throughout the vehicle lifecycle * Meet & greet customers and collect diagnostic information * Liaise with workshop and allied departments * Approve additional work and manage vehicle logistics * Upsell products and services * Update CRM with accurate customer and vehicle information * Provide reception cover when required What We’re Looking For: * Keyloop / Kerridge experience – Essential * Previous customer service experience * Professional, personable and organised * Previous dealership background – Essential Working Hours: Monday – Friday: 8am–5pm 1 in 3 Saturdays: 9am–1pm Interested? 📞 Please call our Commercial team at the Walsall Branch